Bindaas / Legal / Refunds & cooling-off
Refunds & cooling-off

Changed your mind? That's allowed.

A loan you can walk away from in the first three days, with your processing fee back.

Within 3 days

Tap Close loan in the app, repay the principal plus interest for the days you held it, and you are done. Your processing fee is refunded in full. That is more generous than the RBI minimum.

After 3 days

Normal foreclosure applies, and it is still ₹0 to close any time after your first EMI. No penalty, no exit fee.

Failed or duplicate payments

A failed disbursal or a duplicate charge is refunded to your source account within 5 to 7 working days.

FAQ

Cooling-off, answered

Only for the days the money was with you, at your agreed rate, on a proportionate basis. Your processing fee comes back in full.

No. The loan is reported as closed, with no negative mark. Closing early is a normal, healthy thing to do.

Cooling-off settlements are instant in the app. Failed or duplicate payment refunds take 5 to 7 working days to your source account.

Yes. Prepayment and foreclosure are ₹0 at any time after your first EMI, for the life of the loan.

Ready when you are.

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